All our product are digital products, like online courses or digital books, and are delivered as digital products via email.
Our policy lasts 15 days. If 15 days have gone by since delivery of your item, unfortunately we can’t offer you a refund or exchange.
To get a refund, send us an email at email@example.com.
Refunds (if applicable)
Once your refund request is received and inspected, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.