5 Most Common Mistakes on Travel Industry Websites

MOST COMMON MISTAKES ON TRAVEL WEBSITES

We have analyzed more than 400 travel websites and these are the most common mistakes! Last year we had an action within the Etourism Consulting agency and we presented a free website analysis to all the interested tourism industry stakeholders – hoteliers, tour operators, travel agents, destinations. In a nutshell: We processed more than 400 … Read more

Net Promoter Score in Tourism Marketing

NET PROMOTER SCORE IN TOURISM MARKETING - Copy

Net Promoter Score in tourism is a simple indicator of guests’ contentment and it is obtained by asking only one question. Professional hotels aim to get feedback from their guests about their contentment with the stay in a hotel. However, they do this by using questionnaires with dozens of questions, which can be tiresome for tourists. … Read more

How to Create a “Buyer Persona” in Tourism (FREE TEMPLATE)

Do you know how to target your tourists_

A “Buyer Persona” is defined as the semi fictive representation of your ideal customer, based on market research and data about your actual customers. One thing is certain – this method will allow you to customize your promotional messages to different market segments and maximize your marketing efforts!   If you are working in travel … Read more

Should hotels use their best photos on Booking.com?

hotel-photos-booking.com

Although they are becoming more and more dependent on OTAs, hotels simultaneously try to get out from the clutches of such websites that take from them a fair amount of commission and get as many direct bookings as possible. Online travel agencies, known as OTA, including Booking.com, have definitely started a complete revolution in the … Read more